Hey music lovers! We’ve put together this FAQ to answer all your burning questions about shopping at Cheap Music Swagz Store. Can’t find what you need? Hit us up at [email protected] – we respond faster than a punk song breakdown!

About Us

Who shops at Cheap Music Swagz Store?
Our target customers are passionate music fans who:
  • Love indie, alternative, and underground artists (like A Winged Victory For The Sullen, Amyl and the Sniffers, Afghan Whigs, etc.)
  • Collect vinyl records and limited edition merch
  • Want fast, affordable shipping worldwide
  • Appreciate hand-packed orders with care
What’s your store style?
We’re all about:
  • No-frills, straightforward merch for true music lovers
  • Fast service that respects your need to rep bands ASAP
  • Punk/DIY aesthetic meets reliable professionalism
  • Worldwide shipping with tracking options

Products

What kind of products do you sell?
We specialize in:
  • Limited edition band tees (like our popular A Winged Victory For The Sullen designs)
  • Hard-to-find vinyl records (with 99.8% safe delivery rate!)
  • Music merchandise from indie and alternative artists
  • Collectible items from bands in our menu (A Dead Forest Index, Angel Olsen, And So I Watch You From Afar, etc.)
Are your vinyl records packaged safely?
Heck yes! We use specially designed record mailers and have shipped over 15,000 vinyl orders with a 99.8% safe delivery rate. Your precious wax is in good hands.
Do you sell bootleg or unofficial merch?
No way – all our merchandise is officially licensed. We respect artists too much to sell knockoffs.

Shipping & Delivery

Where do you ship?
We ship worldwide except to certain Asian countries and remote regions. Sorry folks in those areas – blame complicated logistics, not us!
How long does shipping take?
Standard Shipping (DHL/FedEx): $12.95 flat rate worldwide, 10-15 business days after shipping
Free Economy Shipping (EMS): Free on orders over $50, 15-25 business days after shipping

Plus 1-2 business days for order processing (we hand-pack each order with care).
Can I get same-day processing?
Order by 2pm EST (weekdays only) and we’ll process your order the same day! Most orders ship within 24 hours (weekdays only).
What about customs fees?
International orders may incur duties – these are your responsibility as we can’t control these fees. Delivery estimates exclude customs processing time.
Pro Tip: Need merch before a gig? Go with Standard Shipping – it’s our most popular option for international customers outside Asia with tracking every step of the way.

Payments

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect your payment details. Rock on with peace of mind.

Returns & Exchanges

What’s your return policy?
Not completely stoked with your merch? No sweat – you’ve got 15 days from delivery to initiate a return. Just email [email protected] with your order number and what’s up.

Return shipping is on you unless we messed up (which rarely happens, but hey, we’re human).
Can I return sale items or limited editions?
Sorry – sale items and limited editions are final sale. When they’re gone, they’re gone!
What if my package is lost?
Contact us after 30 days from ship date for assistance. We’ll do everything we can to help track it down.

Account & Contact

How do I contact customer service?
Email us at [email protected] – we typically respond faster than a hardcore punk song (under 4 hours during business days).
Where are you located?
Our warehouse is at 221 Tetrick Road, Tampa, US 33624. But we ship worldwide (except certain areas – see above).
Since 2015, we’ve delivered over 50,000 orders to music lovers across 45 countries. Whether you’re in Tampa or Tokyo, we treat every order with the same care we’d want for our own band merch collections.

Now go forth and rep those bands loud and proud! Your merch adventure starts here.

– The Cheap Music Swagz Crew